THE HOMEPROS FIELD GUIDE · house cleaning
How to hire a cleaning service.
Choose a cleaning service by its written checklist, exclusions, access process, and approach to resolving missed work.
BEFORE YOU REACH OUT
Get these three things ready.
- Identify rooms and priority tasks
- Explain the home’s current condition
- List delicate finishes and access needs
Ask for a room-by-room checklist
Separate routine surfaces from appliance interiors, cabinets, buildup removal, and other additional tasks. Two services can use the same package name while including different work.
Discuss the first visit
Tell the company how long it has been since a thorough clean and mention heavy buildup or rooms that need extra attention. Ask whether the first visit differs from ongoing maintenance.
Agree on access and supplies
Confirm who supplies equipment and products, how pets should be managed, and how entry details are shared securely. Describe surfaces with manufacturer-specific care requirements.
Know the follow-up process
Ask how to report missed items, what documentation is useful, and how the company evaluates a return visit. Keep the accepted checklist rather than relying on broad marketing descriptions.
Take these questions into the conversation.
- What exactly are we agreeing to?
- Ask for the included tasks, exclusions, materials, and completion expectations in writing.
- What would change the scope?
- Ask how an unexpected condition is documented and how you approve additional work.
- Who handles the follow-up?
- Confirm the contact process for questions, missed tasks, or a problem after the visit.
READY FOR THE NEXT STEP?
Find the business that fits the job.
Use your brief to discuss scope and confirm service-area coverage directly.
Explore house cleaning ↗Keep planning.
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